Right to cancel
If you have placed the order as a consumer (In accordance with section 13 BGB, consumers are natural persons who place the order for a purpose which cannot
predominantly be attributed to their commercial or independent professional activity.), you will have a right to cancel in accordance with the statutory requirements.
The statutory provisions and the regulations apply to the right to cancel as detailed in the following cancellation instruction:
Right to cancel
You have the right to cancel this contract within fourteen days without providing a reason.
The cancellation period is fourteen days from the date upon which you or a third party appointed by you who is not the carrier took possession of the last of the goods or the
last partial shipment or the last unit.
In order to exercise your right to cancel you must notify us at
Savox-Shop.com Matthias Jautsch
D-99099 Erfurt / Germany
by way of an explicit declaration of your decision to cancel this contract (e.g. via letter sent by post or via fax or e-mail). You may use the enclosed sample cancellation form
for this, although this is not mandatory.
Sending the notification before the cancellation period expires is sufficient for the purpose of meeting the deadline for cancellation.
Consequences of cancellation
If you cancel this contract we shall be required to reimburse you for all payments which
we have received from you without delay and no later than within fourteen days from the date upon which the notification to cancel this contract has been received by us.
We shall use the same payment method for this reimbursement which you used for the original transaction unless expressly agreed otherwise with you;
no charges will be made to you under any circumstances on account of this reimbursement. We may refuse to reimburse the payments until the goods have been
returned to us or until you have provided evidence that you have returned the goods, depending on which event takes place first.
You must return or surrender the goods to us at
without delay and in any case no later than within fourteen days from the date upon which you have notified us of the cancellation of this contract.
You shall be responsible for paying the direct costs for returning the goods. Please send them back in their original packaging, if possible.
You will only be required to account for any loss in the value of the goods if this loss in value is attributable to unnecessary handling of the goods for the purposes of
reviewing their condition, features and functionality
– End of the cancellation instruction –